At Feel Great, your privacy and the security of your health information are our top priorities. This policy explains in detail how we collect and protect your information when you shop for our Unimate and Balance products, in accordance with digital consumer standards and rights.

1. Information We Collect and How We Use It

To provide excellent service and accurate delivery of dietary supplements, we collect the following information:

  • Identity and contact information: Your full name, email address, and phone number to track your order and provide technical support for your health program.
  • Shipping and billing details: Your full address to ensure supplements are delivered to your door without routing errors.
  • Activity history: The products you view in the store, which helps us improve your browsing experience and provide educational content relevant to your health interests.

2. Health and Legal Disclaimer

The information provided in this store is for educational purposes only. Feel Great supplements are not medicines and are not intended to diagnose or treat any disease.

We do not request or store your medical records. If you contact our nutrition experts, your questions are handled in strict confidence and are not shared with third parties outside the scope of the consultation.

3. Financial Transaction Security and Encryption

To protect your financial information when purchasing supplements, we apply strict security standards:

  • All sensitive data is encrypted using SSL (Secure Socket Layer) with 256-bit encryption.
  • We never store your credit card details. Payments are processed through certified international payment gateways (PCI-DSS).
  • We use fraud detection tools to ensure a secure shopping environment for every customer.

4. Tracking Technologies and Cookies

We use cookies to improve website performance, such as remembering the contents of your shopping cart and personalizing promotional offers. You can manage cookie settings in your browser, but disabling them may affect some interactive store features.

5. Your Rights and Data Sharing

We are committed to never selling your data to external marketing organizations. We share your information only with approved logistics and shipping providers to deliver your orders.

You have the right to request a copy of your data, correct it, or request its permanent deletion from our records by contacting us at any time.

Official Contact Information

In accordance with transparency requirements, you can contact us directly through the following channels:

Address: Ajman Free Zone C1 Building, B.C. 1301249, Ajman Free Zone, Ajman, United Arab Emirates. Makani Number: 4442612254.
Email: [email protected]
Customer Service: +971505735085

This policy was updated on: September 27, 2026